Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
About Prime Shine Cleaning Services
Experience a Cleaner Home Today!
Join us for exceptional cleaning services tailored to your needs.
At Prime Shine Cleaning Services, we pride ourselves on delivering exceptional cleaning solutions tailored to meet the unique needs of our clients in Houston, Texas. Our team of dedicated professionals is committed to ensuring that every space we service is left spotless and inviting, whether it’s a cozy home or a bustling office environment.
We understand that a clean environment is essential for both comfort and productivity. That’s why we offer a comprehensive range of services, including standard cleaning, deep cleaning, move-in and move-out cleaning, office cleaning, and post-construction cleaning. Our reliable and affordable services are designed to provide peace of mind, allowing you to focus on what truly matters while we take care of the mess.
At Prime Shine, we believe in the power of a clean space to enhance well-being and productivity. Our professional team is equipped with the right tools and techniques to tackle any cleaning challenge, ensuring that your property shines. Trust us to deliver quality service that exceeds your expectations, making your satisfaction our top priority.